Recruitment Charter

Commitments we make to all clients and candidates involved in the recruitment process:
All candidates will be spoken to before their details are forwarded to any client
All CV's forwarded as received, with no re-writes
All candidates submitted will fit the skills, experience, salary and availability profile agreed with the client
Unless specifically requested, no more than three CV's per position will be forwarded to a client
Candidate will receive feedback within two days of submission of CV
Rejection reasons from client provided wherever possible
Client informed immediately of any change to the status of a candidate
Prior to interview all relevant details, job role, rates/salary expectations, start dates and level of commitment will be reconfirmed with the candidate/client
At least one professional reference taken prior to interview if required
Contracts or offer letters signed within three days of offer being made
New placements contacted on the first day of new employment
Contractors spoken to on a regular basis
Clients contacted at the end of the first week and a candidate appraisal carried out six weeks into a contract

Information our consultants must possess about a client and a job specification in order to offer a Quality Recruitment Service:
Full understanding of the clients' business activities
The role of the particular department or division and how this fits into the overall organisational structure
The reason the client is recruiting for the position
Number of people required
The role(s) to be performed and what achievements are expected
Essential and preferred skills needed for the position
An overall appreciation of the clients' technical environment
If a contract role, length of initial contract and possibility of needing the candidate for a longer period
Clients' specific recruitment procedures and reporting lines
How long has the client been looking to fill the role
How many people have been interviewed or are pending interview
How many, if any, offers have been made
Why other candidates have been accepted or rejected
Budget expectations/specific contractual demands

Services